Can’t say enough good things about these guys! My ’81 Suitcase started sounding like it had a blown speaker one day. Spoke to Tom who directed me to the diagnostic videos on their website, which were extremely helpful and narrowed it down the the pre-amp. Easy to remove and ship to them. Less than 3 weeks turnaround and I just re-installed it tonight and presto! Sounds Great! Pricing was very reasonable, total repaid was under $300 with shipping both ways! Thank you so much, glad to have my piano back in working order. BTW, a year ago I ordered and installed a complete refurbkit for hammers, dampers, and felts. Easy to follow vids made the home rebuild possible.
